Last Updated: November 2, 2025
1. Introduction
At Book Your Lodge, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, payment details.
- Technical Data: IP address, browser type, operating system, device information.
- Usage Data: Pages visited, time spent, links clicked, search queries.
- Property Data: For owners: property address, photos, pricing, amenities.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our Services.
- Process bookings and payments.
- Communicate with you about your account, reservations, or inquiries.
- Send promotional offers (with your consent).
- Improve our website and Services through analytics.
- Comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share it with:
- Service providers (payment processors, cloud storage, customer support).
- Legal authorities if required by law.
- Business partners for joint promotions (with your consent).
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your data.
- Opt out of marketing communications.
- Withdraw consent at any time.
To exercise these rights, contact us at needhelp@company.com.
7. International Transfers
Your data may be transferred to and processed in countries outside your country of residence, including Germany and the UAE, which have adequate data protection laws.
8. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on this page with the "Last Updated" date.